Details you should know, and information for your customers

COVID-19 and our insurance solutions

As we’re monitoring the COVID-19 impact, we’re making adjustments that allow us to continue to serve customers while protecting the health and safety of our employees and their families.

Part of a bigger solution
Here in the U.S., we’ve restricted certain travel, enhanced cleaning, cancelled events, limited face-to-face activity, increased our remote workforce, and more—doing what we can to put distance between people and prevent the spread of the virus. And we know you’re doing the same.

Information for you, and your customers
We’ve also looked at our U.S. Insurance Solutions business to determine how we can make policy adjustments, clarify common questions, and use e-services. Our goal is to help you serve your clients in this time of uncertainty.

We’ve outlined what’s changed and offered quick reminders about doing business online. This is where you can continue to find the latest updates on group benefits, individual life insurance, and individual disability insurance solutions.

Details you should know. ›

Use this resource with plan sponsors, employees, policy holders—and any consumer who places their trust in our insurance solutions. We’ll update this page as needed to address common questions and offer support.

Information for consumers. ›

And check for the latest COVID-19 market insights and more.

Many thanks to our entire network
We appreciate your flexibility and understanding during these truly unprecedented times. We know this is challenging, both personally and professionally.

As you have questions, contact your representative. We’re here and ready to help, in any way we can.

Above all, stay safe and take care. (And go wash your hands... again.)

Nick Cecere

Nick Cecere
SVP, USIS Distribution



Terms of Use  |  Disclosures  |  Privacy  |  Security  |  Report Fraud


Insurance products issued by Principal National Life Insurance Co (except in NY) and Principal Life Insurance Co. Plan administrative services offered by Principal Life. Securities offered through Principal Securities, Inc., 800-247-1737, Member SIPC and/or independent broker/dealers. Principal National, Principal Life, and Principal Securities are members of the Principal Financial Group®”, Des Moines, IA 50392.
For financial professional information only. Not for use with consumers or the public.

© 2020 Principal Financial Services, Inc. Principal, Principal and symbol design and Principal Financial Group are trademarks and service marks of Principal Financial Services, Inc., a member of the Principal Financial Group.

EC5005 | 03/2020